Thursday, October 24, 2013

Haier 7.1 Cu. Ft. Chest Freezer



Buyer Beware!
I bought this freezer last summer and it started acting up before the warranty ran out. Called the home improvement store that I bought it from and they stated that I needed to "Call the manufacturer". Turns out HAIER also manufactures Holiday. Called them and told them what happened and they did not dispute the claim whatsoever, This was May 15th, 2013. You would think it would be settled by now (July 5th, 2013), right? Wrong!! (If you knew me, you would know that I have been on the phone with these folks constantly and this is a summary of the "best" of the interactions I have had. And these conversations were initiated by my phone calls, they only called me if I demanded an update; otherwise, they just left me hanging and wondering.) Between "We are looking for a repairman in your area"-apparently there are none and "We are still looking for a repairman"-apparently there still are none to "We can't find a repairman so we are sending it up to account executives to see what they want...





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